How your order is dispatched?
UK Mainland orders are dispatched on a next day delivery service via DPD. UK Offshore orders are dispatched on a 2 day delivery service via DPD. More information on the service DPD provide can be found at their website: www.dpd.com
Delivery Time Frame
We aim to have your order dispatched within 5 days of receipt. Orders are dispatched on either a Tuesday or Thursday.
UK Mainland £6.99 delivery
(Free delivery on orders over £40.00)
UK offshore £20.00 delivery
Click & Collect for free
Delivery Notification and Tracking
Once you have placed your order we will inform you of the delivery by email. Please notify us within 24 hours should you wish to change this day.
On the day of the delivery our courier company will send you an email notification with a one hour delivery window identifying when you should expect to receive your order. If you should not receive this information and would like further detail then you can contact us on 01208 822467 and we will try to be of further assistance.
Problems with delivery
In the unlikely occurrence you should not receive your delivery or it becomes damaged in transit then please notify us within 24 hours of this happening. We will then take further action to remedy this or rearrange your delivery with you.
Click & Collect
The Click & Collect service is available for all items online. Customers can collect orders on Fridays only 2pm – 4pm, from Unit 1, Trevail Business Park, Bodmin, Cornwall, PL31 1EU.
At least 48 hours notice is required for all Click & Collect orders.